Subj: Re: ABOUT THE FLINTSTONES PINBALL WE BOUGHT FROM YOU
Date: 5/20/02 6:36:48 PM Central Daylight Time
From: Big70
To: Barrywnj@cs.com
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Barry,

We did not regret paying what we did for the machine the day the auction had ended. If you would reread that e-mail I sent to you, We had never had an auction jump to the reserve price like yours did. After doing some reading, I saw that if you bid over the Reserve, it will automatically take it to the reserve, which we had never had happen. I then wrote you back and said "nevermind", I had just read what had happened and everything was fine. I thought Ebay had had a glitch in the bidding process.

We did not assume that no repairs were made to the machine you were selling. After all, it is almost 7 years old now. We also did not assume that is was from America, but since you were selling it in America as ready to play, we had to assume that it would accept American coinage. We also did not assume that no cabinet touch ups were made. We know the game is almost 7 years old and it would not be perfect, but as you said in Great and Super condition.

We knew that the machine was used and of course that repairs were made. We did assume that the repairs would be made correctly and neatly. Bondo being used on pinball machines in not a common practice in this business. You might see it now and again, but one would always assume that a machine did not have Bondo on it unless otherwise told. It doesn't matter to us that some people that buy your machines didn't mind the Bondo. I've seen people buy machines painted maple colors, but that doesn't mean we will like. If anything, you assumed that anyone buying a pinball machine would not mind the fact that Bondo was used on it. The fact is this. It needed to be stated and it retracts from the value of the machine, plain and simple.

We too sell used machines, but in much, much better condition, as you can clearly see from our feedback and past auctions. We also have been repairing machines for over 20 years. We too had dealt with machines from overseas, but this is the worst one we have ever seen. It had wires everywhere inside it just hanging around, loose and cut. In all of our 20 years of buying thousands of machines, this is the worst used machine we have ever bought.

Buyers do not expect machines in this condition, unless they have seen the machine in person and seen all of the problems this one had. We always let everyone see any and all wear or problems a machine that we choose to sell has. No matter how much that might turn buyers away, it is all about honesty.

When you get right down to it, there are just too many coincidences that point to the machine being switched before it was sent. You try and explain everything away with this broke while cleaning and that was taken off and not replaced while cleaning. There sure was a lot of misplaced items and damage done to that machine while cleaning - Ball launcher damaged, score cards forgotten, plastic broken, cord plate forgotten, blue house was faded (it's not the light). After looking at the pictures even more, all of the house are more faded than the ones in the pictures you used (and that's not the lighting either). Wouldn't all that be something that you would e-mail and let us know?

We also just noticed that there is wear on the covering that holds the score cards that is not on the machine you had pictured. It is chipped and scuffed on the rounded area. Let me guess though.......Damaged while cleaning right?
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Let me say this about the rest of your responses to the problems we had. Yes, the machine did come from the factory with Gold Legs, but not Spray painted Gold legs with Black Data East bolts holding them on.

The machine did not work when we got it for several reasons. As you already know, the line cord was bad. The batteries on the CPU were dead, erasing the memory. We tried to put credits on the machine by flipping the coin mech switches, but the coin door had been wired wrong and those did not work.

As for the 3 transformers in the machine. Your right, it doesn't harm the machine, but it looks like crap both to us and buyers. What do we tell a prospective buyer when they see 3 transformers in the machine?

You're right, the wires that were cut everywhere inside the machine did not affect outward appearance or the description of the game. But, that does that affect the inward appearance, just as the 3 transformers did. When buyers look at the inside of this machine and see loose, cut, untapped wires hanging all over the place, they don't want to buy a machine like that. It looks like crap and makes people wonder about the function of the machine. It should have been tidied up. If those wires were to have ever chaffed and touched, it could short things out and potentially do major damage to the machine. We don't operate like that, nor do most operators.

It is hard to believe that you would take the time to fix the angle of the 2 flippers, but put used coils that were cut from other machines on those flippers. The effort wasn't put in to make the wires look right, covering the ends with electrical tape, to desolder the wires off the coils you did use, replace the caps in there proper place, or to put new, good coils on where needed, which is the right thing to do. In fact, the lower right flipper coil was bad. That is the first time we have ever gotten a used machine, from anywhere and anyone, with used coils cut from other machines. That is unbelievable that you would take the time to put a used coil off another machine in this one and also unbelievable that you left the cut wires on them. The right thing is to put a brand new coils on it if they were needed.

Now for the little white sticker. There were no other Stickers on the machine you had pictured, only that little white sticker to the right of the "Flintstones" logo. That is the Factory placed serial number of that machine. Why you would ever want to remove it is beyond my comprehension. If you are saying it was there and you removed it, why did you decide to remove it after the pictures were taken if no other stickers were around it? According to what you are saying, you would have removed the sticker, whose film was left behind, at the same time you took off the white sticker in the pictures. But I don't see any other stickers in the picture you used. No operator put on that sticker in the pictures. It is the Factory sticker for the serial number and there would have been no reason to remove it.

That film shows where the white sticker on the machine you sent was, which is different from the machine in the pictures, plain and simple. If you remove all stickers, why wasn't the rear Williams sticker removed? You took the time to cut our the voltage number, but left the sticker behind. Why do that too?

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Again, there are just too many coincidences that point to this machine having been switched on us. Everything added up, especially the white sticker, tells us that you did send a different machine. We do want you to send the Red Ball Launch Button, Line Cord Plate, 8 new Williams leg bolts, the Score Cards, the Coin Mechs, the Orange Coin Entry Plastics for that coin door and the Bird Plastic. In addition to that, we need you to send $400 to correct all of the discrepancies with this machine. That is the only way this can be corrected. We are out a lot of time and labor and are still working on it. It was not worth the $1279 because it was not in the condition you were selling it in. If $400 is not sent with the replacement items listed above, we will be following the steps to file a Fraud claim through ebay.

-Brandon Haney
Oldies But Goodies
5800 Johnny Morris Rd.
Austin, TX 78724
(512)835-0237 Ask for Bob Haney if you want to talk about this.
(512)933-1512 Ask for Bob Haney if you want to talk about this.