Subj: Re: ABOUT THE FLINTSTONES PINBALL WE BOUGHT FROM YOU
Date: 5/19/02 1:07:04 PM Central Daylight Time
From: Big70
To: Barrywnj@cs.com
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Barry,

Please answer all of the questions I ask and address each and every issue in this e-mail and not just a select few.

First, you told us "you have made some assumptions that were not mentioned in the auction description." What assumptions do you feel we made?

Now regarding the Bondo. Do you think that using Bondo on a cabinet of a pinball machine is something not worth telling prospective buyers? It doesn't matter to us that it was neatly and professionally done. If it had been stated that Bondo was used on the machine, we would have never bid. I have to ask, why didn't you put that in your description?

As for the "yellow bird" plastic that was replaced with some white plastic. Isn't that something you tell your customers about? Did you ever plan on letting us know that the cord plate hadn't been put back on or that the score cards were not put back? Why does the pictured machine have the correct Silver legs and silver bolts, but we got Spray painted Gold legs with Black Data East bolts? We paid $1279 for a machine that had all of these things in the pictures and therefore should have come with the machine. It doesn't matter how inexpensive some of these pieces are or how easy they are to replace. It's the fact that these things were shown with the machine being sold and none of them came with it.

You responded to most of the issues we had with the machine in your last e-mail to us. I would like to know what you have to say about the other issues you did not mention anything about which are:

1) Red ball shooter button shown in pictures - non original white button is on the machine.
2) The locking assembly on the head is missing bolts.
3) The clear plastic is missing on the spinner assembly.
4) Power Driver board has been modified - CAPS mounted to the head.
5) There are 3 transformers in the cabinet.
6) The rear ball pop-up assembly is defective.
7) There are countless wires cut in the machine.
8) Even the coils you have on it were cut from other machines and the old wires were left hanging free and untapped with electrical tape. You couldn't even take the time to desolder them.
9) The Non-American coin mechs you did have on the machine did not even work.

Upon further review of the pinball, we have found more evidence that points to you sending us a different machine than was pictured. There is some wear on the Score Card area of the pinball we received that is not on the machine in the pictures. The blue "rock house" next to the yellow bird plastic is all blue and vivid in the pictures of the machine you used. The machine we got has a very faded blue "rock house" and is even missing blue in some places. The flippers on the machine you had pictured were not set at the correct angle and were angled too high. The right flipper covered the "s" in Flintstones and the left flipper covered part of the "F" in Flintstones. The machine's flippers we got did not have this problem and were at the correct angle. The most damning thing of all is the little white "Williams" sticker on the front of the machine. The machine in the pictures you used has this white sticker to the right of the "s" of the Flintstones logo which is below the coin door. The machine we got had had that sticker removed, but you can see from the film it left behind where it was located. It was above the "s" in Flintstones logo and not to the right as the one in the pictures was.

******HERE ARE PICTURE OF WHAT WAS STATED ABOVE*****
- FIRST, PICTURES YOU USED, SHOWING THE WHITE STICKER, BLUE "ROCK HOUSE," SCORE CARD AREA, AND FLIPPER SITUATION.
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*******NOW PICTURES OF THE MACHINE WE RECEIVED*********

[] - FADED BLUE HOUSE



[] - FLIPPERS NOT ANGLED LIKE THE FLIPPERS ON THE MACHINE USED IN THE AUCTION.



[] - WEAR ALONG THE EDGE OF SCORE CARD AREA, NOT ON MACHINE THAT WAS PICTURED.

[] - STICKER FILM SHOWS THAT THE STICKER ON THIS MACHINE WAS NOT IN THE SAME PLACE AS THE ONE PICTURED IN THE AUCTION

Please respond to these issues as well. $100 is not going to be enough to make this right. We want to send it back to you and get our money back, but it is apparent that you are not willing to do that. Therefore, we will need you to give us a $400 refund to make this right and not have us take the steps to filing a Fraud complaint with ebay.

-Brandon Haney